Membership Package Cancellation Policy
We understand that circumstances may change, and flexibility is essential. Below is our Cancellation Policy for customers enrolled in our SGTC packages:
Cancellation Within the Three-Month Commitment Period:
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Participants may request to cancel their bundle package within the initial three-month commitment period.
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To initiate the cancellation process, submit the package cancellation form at least a week before the end of the current subscription period.
Notice Requirements:
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Cancellation or opt-out notices must be submitted in writing via email to info@slicegirlstennisclub.com via or by completing the SGTC package cancellation form.
Opt-Out Confirmation:
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Acknowledgement: Upon receiving your opt-out request, our team will acknowledge the receipt of your request and provide you with confirmation of the cancellation.
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Effective Date: Your subscription cancellation will take effect from the end of the current three-month subscription period.
Financial Aspects:
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For cancellations within the three-month commitment period, participants will be responsible for any remaining charges for lessons within the current subscription period month at normal session rate of $40.
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No refunds will be provided for charges already incurred or lessons already scheduled within the current subscription period.
Access to Benefits:
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Upon cancellation, any unused lessons after the expiration date will be forfeited 3 months after following the end of their subscription.
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Access to exclusive events and priority benefits will no longer be available once the subscription is terminated.
Refunds:
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SGTC package fees are non-refundable.
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Refunds will not be issued for any portion of the subscription period in which the participant chooses to cancel.
Re-Enrollment:
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Should you wish to re-enroll after opting out, you are welcome to explore our SGTC packages again, subject to availability and current terms and conditions.
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Re-enrollment will initiate a new three-month commitment period with its associated charges.
We appreciate your understanding of our cancellation policy. If you have any questions or concerns, please reach out to our customer service team at [insert contact details].
Thank you for being a part of Slice Girls Tennis Lesson Club.